Introduction
At LunettesConnectee.shop, we attach great importance to the confidentiality and protection of our customers' personal data. This privacy policy describes the types of information we collect, how we use them, and the measures we take to protect them.
Collected Information
We only collect the necessary information for managing your account and carrying out your transactions. This includes, but is not limited to, your name, address, email address, phone number, and payment information.
Use of Information
- Process your orders and manage your payments.
- Provide you with customer support.
- Improve our services and our website.
- Stripe: We use Stripe as a payment provider to process transactions. Your payment information is securely transmitted to Stripe, in accordance with their own privacy policy.
- Hostinger: Our website is hosted by Hostinger. Your data is stored on their servers in France, which are secure and compliant with current regulations.
Data Security
We implement technical and organizational security measures to protect your data against any loss, misuse, or unauthorized access.
Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. To exercise these rights, please contact us from our support page.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page and will take effect immediately after their publication.
Necessary Cookies
- Session cookie (necessary) - *_session: This cookie contains a token. Thanks to this token, your current session can be continued when using the website. This cookie is valid for 2 hours after its creation and is renewed every time you change pages on this site.
- Remember cookie (necessary) - remember_web_*: This cookie contains a token. Thanks to this token, your login session can be resumed even after the 2-hour validity of the session cookie. This cookie is only set if you have enabled the 'Stay logged in' option during login. This cookie is deleted when you log out.
- XSRF cookie (necessary) - XSRF-TOKEN: This cookie contains a token. The token prevents a third party from submitting forms on the website on your behalf. This cookie is valid for 2 hours and is renewed every time you change pages on this site.
- Consent cookie (necessary) - consent_: This cookie is used to remember your consent choices for the different cookies on this site. Thanks to this cookie, your consent preferences are saved, avoiding the need to redefine them on each visit. This cookie is essential to ensure that your consent choices are respected.
- Stripe cookies (necessary) - __stripe_*: These cookies are used by our payment partner Stripe to identify and secure exchanges during the purchase and payment of the order. They ensure that transactions take place safely and in compliance with Stripe's security standards.
Matomo Tracking Cookies
These cookies are used by Matomo to collect information about how visitors use our site. They allow us to generate anonymous statistics about the use of the site. Matomo cookies _pk_* are set to identify visitors anonymously and track browsing behavior only on our site. All data collected by these cookies is stored on our servers in France and is only used by us to improve the website.
Contact
For any questions regarding this privacy policy, you can contact us from our support page.
